Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to tell us how a bonus actually played out? This is where to send it. Below you'll find how we handle messages, what we can (and can't) help with, and where to look first if your question is about gambling safely rather than about omnireboot.com itself.
How to Contact Casino Sites
The best way to reach us is by email at [email protected]. A real person on our editorial team reads every message — we don't rely on canned replies. We aim to get back to you within two working days, though it can take a little longer during busy periods.
To help us route your message quickly, tell us upfront what it's about — a review correction, a general question about how online casinos work, or feedback on our rankings. A few extra lines of context saves everyone time.
What We Can Help With
- Questions about our reviews and ratings — how we scored a casino such as Raging Bull or Uptown Aces, why an offer changed, or how our rankings are put together.
- Corrections — bonus terms, licensing details or payment methods move fast in this industry. If something on the site looks out of date, tell us and we'll check it.
- Content suggestions — topics you'd like covered, such as a specific payment method, a state's rules, or a type of game we haven't written about yet.
- Partnership or media enquiries — if you represent a licensed operator or a relevant organisation, introduce yourself and explain what you're proposing.
- Responsible gambling concerns — if you or someone close to you is struggling with gambling, say so in your message. We'll point you toward support resources, and you'll find general guidance on this in the section below.
What We Can't Do From This Page
Casino Sites is an independent comparison site, not a casino operator. That means we can't access your account, process a deposit or withdrawal, verify your identity, or resolve a dispute over winnings — those requests have to go directly to the casino you played at, through the support channels listed on its own site. Every operator we cover, including options like Ignition, BetUS and Ducky Luck, publishes its own customer support contact details, usually live chat or email, on its platform.
If you're trying to compare current welcome offers before choosing where to play, that's covered on our main rankings rather than here — this page is strictly for questions and feedback about omnireboot.com itself.
A Quick Word on Accuracy and Independence
We recheck bonus terms, licensing claims and payment details periodically, most recently as of 2026, but offers and terms at individual casinos can change without notice. If you rely on something we've published and find it's shifted, let us know — reader reports are one of the ways we catch stale information. Our rankings reflect editorial research, not payment for placement, and any commercial relationships we have with operators don't decide how sites are ordered or reviewed.
Looking for Help With Gambling, Not With Our Site?
If your message is really about a gambling problem rather than a question for our editorial team, please reach out to a dedicated support service directly — they're better placed to help than we are. In the US, the National Council on Problem Gambling operates a confidential helpline, and most state gaming regulators list local self-exclusion programs and support services on their websites. Many licensed casinos also let players set deposit limits, time-out periods or self-exclude directly from their account settings, and it's worth using those tools before a problem develops rather than after.
If you're researching how licensing and player protections work more broadly, or looking at options outside the standard US-licensed market, our page on trusted non-GamStop casinos in the UK covers a related angle for readers comparing regulatory approaches across markets.
Before You Write In
A few things that help us help you faster:
- Mention the specific casino or page your question relates to, if applicable.
- Include screenshots or dates if you're flagging outdated information — this speeds up our review.
- Keep account-specific issues (deposits, withdrawals, verification) for the casino's own support team, not us.
- If you're under 21, or the message concerns someone who is, please don't include personal gambling account details — contact a parent, guardian or a support service instead.
What Happens Once You've Sent Your Message
Every email is read by our team, checked against the relevant page if it relates to a correction, and answered directly — not with an automated response standing in for a real one. If your query needs input from someone else on the team, we'll say so rather than leave you waiting without an update.
We take accuracy and reader trust seriously on a site covering real-money gambling, and that only works if people tell us when something's wrong. Thanks for taking the time to get in touch — we do read it all.